Terms and Conditions

www.dekasvital.com (Owner Roman Berger)


1. Scope of Application

The following provisions stipulate the general terms and conditions of business (GTC) applicable between you and www.dekasvital.com, owner Roman Berger for the conclusion of purchase agreements concerning multivitamin and mineral supplement for cystic fibrosis via the online shop.

2. Contractual Partner

Your contractual partner is www.dekasvtal.com, Owner Roman Berger, Fockenweide 17, 21033 Hamburg, Germany. You can reach the company by phone: +49 1577 919 8539 or by e-mail: info@dekasvital.com

3. Conclusion of Agreement

The products presented in the online shop represent a non-binding range of goods. By clicking the button "commit to buy“ in the shopping cart, you submit a binding offer to conclude a purchase agreement. Directly after submitting your order you will receive an e-mail confirmation listing the contents of your order and additional details. A purchase agreement will not yet come into force with the dispatch of the e-mail confirmation. A purchase agreement will first be concluded upon the shipment of the ordered products to the person placing the order and through the dispatch of a second e-mail as a shipping confirmation.

4. Order Process and Correction of Order

The order process consists of a total of 5 steps. The fifth step completes the order process. You may correct or add to your information during each phase of the order process. To do so, just click the "modify" button next to the information to be corrected. In order to access the information to be modified, you can click on the top buttons numbered 1. Shopping Cart, 2. Ship, 3. Pay or 4. Order. You can also click on the back arrow of your browser to access the information to be modified. During step 4. Order, your total order will be displayed again prior to your order obligating you to pay. You can also cancel your order or remove products from your shopping cart at any time.

5.  Language of Agreement and Storage of Text of Agreement

The language of the agreement is English. The order form used for the order obligating you to pay will be stored by www.dekasvital.com and sent to you in an e-mail confirmation after the completion of the order. You can then print out the details of your order with the e-mail confirmation. You will also find our GTCs and cancellation policy in the e-mail confirmation.

6. Shipping Expenses

Shipping expenses will be charged in addition to the specified product prices, which include the statutory value-added tax. More information about the shipping expenses can be found with the offers or under the menu option "shipping expenses."

7. Payment

Payment may be made in advance, by credit card, PayPal. 

  • Advance Payment
    If you choose to pay by advance payment, we will provide our bank details in the e-mail confirmation and deliver the good after receipt of payment.
  • Credit Card
    Your credit card will be debited directly after the completion of the order.
  • Paypal
    You pay the invoice amount via the online provider Paypal. You must in principle be registered there or register yourself, identify yourself with your log-in details and confirm your payment order to us (except if you have guest access). You will receive additional information in the order process.

8. Liability

In case of intent or gross negligence on our part or by our agents or assistants in performance we are liable according to the provisions of applicable law; the same applies in case of breach of fundamental contract obligations. To the extent the breach of contract is unintentionally our liability for damages shall be limited to the typically predictable damage. Our liability for culpable damages to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. For detailed  information on use, the risks and undesirable effects in usage of DEKAs products, please refer to the content of the current summary of product characteristics and the package  leaflet. For more information on risks and side-effects please read the pack insert and ask your doctor  or pharmacist.  Any liability not expressly provided for above shall be disclaimed.

9. Cancellation Policy

This is our cancellation policy with the requirements for long-distance sales contracts in electronic business transactions (here: online shop):

Cancellation Policy

Right to Cancellation 

You have the right to cancel this agreement within fourteen days without specifying the grounds. 

The cancellation period is fourteen days as of the date on which you or a third party specified by you, which is not the transporter, took possession of the goods. 

In order to exercise your cancellation right, you must inform us by way of a clear statement (e.g. a mailed letter or email) of your decision to cancel this agreement. You may use the enclosed model cancellation form, which is, however, not mandatory.
 
The dispatch of the notification of the exercise of your cancellation right prior to the expiration of the cancellation period shall suffice to observe the cancellation period.

Consequences of Cancellation

If you cancel this agreement, we must refund all payments we received from you including delivery expenses (except the additional costs resulting from your selection of another type of delivery than the cheapest standard delivery offered by us) without delay and no later than within fourteen days as of the date of our receipt of your notification of the cancellation of this agreement. We will use the same method of payment you used in your original transaction for the refund unless we expressly agree otherwise. Under no circumstances will fees be charged for such refund. We may refuse the refund until we receive the goods or you prove that you have shipped back the goods, depending on what occurs first. 

You must ship the goods back or deliver it to us without delay and in any case no later than within fourteen days as of the date on which you inform us of the cancellation of this agreement. The deadline shall be met provided you dispatch the goods prior to the expiration of the deadline. You shall bear the direct costs of the return of the goods.

You will only have to pay for the loss in value if such loss in value can be traced back to use unnecessary to inspect the quality, features and functionality of the goods. 

Cancellation Form

(If you want to cancel the agreement, please complete this form and return it to us.) 

- To Shop www.dekasvital.com, owner Roman Berger, Fockenweide 17, 21033 Hamburg, E-Mail: info@dekasvital.de.  

- I/we hereby cancel the agreement concluded by me/us regarding the purchase of the following goods: 
 
- ordered on / received on 
 
- name of the consumer(s):

- address of the consumer(s):
 
- signature of the consumer(s) (only for paper notifications):

- date

10. Retention of Title

Our webshop www.dekasvital.com shall retain the title to the goods until they have been paid in full.

11. Applicable Law, Jurisdiction

This contract shall be governed by the laws of the Federal Republic of Germany (excluding the Convention on Contracts for the International Sale of Goods).